Return and Exchange
X2 Robotics accepts a return or exchange within 7 days of purchase, if you are not completely satisfied with your order, upon presentation of the original receipt. The unused item must be returned in its original condition and packaging. All returns will be credited to the original method of payment, we cannot refund to another card. Certain conditions and exceptions may apply.
Some Special Order returns are subject to a 20% restocking fee. Cancellations may also be subject to 20% restocking fee.
X2 Robotics offers a 30 day exchange warranty service for any product with a manufacturing defect. The shipping fee will also be refunded. A RMA number must be provided for the warranty service.
We do not cover the cost of return shipping, the customer is responsible for return shipping costs for all non-defective products.
Shipping fees and products listed as Final Sale are non-refundable.